Want to return your product?

No worries!

We give you 30 days to return the goods for whatever reason as long as they haven’t been used and they come in original packaging.

30-Day Return Policy!

Let us know about your return & refund claim at [email protected]

Conditions for a refund

With Huli it is very easy to get a refund! You simply must request it within 30 days of the day of the delivery and then send the goods to us within the next 7 days.

The product must be unused and returned in original packaging and in brand new condition with no sign of usage.

Please have in mind that we do not accept change of mind returns on cosmetic and hygiene products (toothbrushes, cosmetic pads, swabs etc).

If the product is returned because of a change of mind then you are responsible for any shipping charges.

If the product is returned as a result of an error on behalf of HULI then shipping expenses are covered by HULI.

Please contact us at [email protected] to make a claim for a refund or replacement.

All claims are individually assessed and approved. Returns are credited back to the original method of payment.

We do not offer product exchanges, only refunds. If you wish to exchange products we will refund your return and then create a new order.

All claims must be made within 30 days of receipt of goods.



Where to send your returns?

Street: Leuthener Strasse 9
Zip code: 10829
City: Berlin
Country: Germany


Street: 3 Mail de la Blanchisserie
Zip code: 93500
City: Pantin
Country: France

Contact info:

Email: [email protected]

Phone: +33 766 82 92 59

Address: 3 Mail de la Blanchisserie, 93500 Pantin, France